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Privacy Policy

A legal disclaimer

Get Back Up CIC provides information and support through its website, group sessions, and educational programmes. However, the content shared is not a substitute for professional mental health or medical advice.

While we aim to support people dealing with trauma, addiction, and emotional difficulty, we are not a licensed medical or psychological service. If you are experiencing a mental health crisis, please contact your GP, NHS 111, or emergency services immediately.

Any personal development tools, discussions, or group work are shared for educational and self-help purposes only. Participants take part voluntarily and are responsible for their own health decisions.

We do our best to ensure that all information is accurate and up to date, but we do not guarantee completeness or suitability. Get Back Up CIC is not liable for any damages resulting from the use or misuse of information provided on this site or in our programmes.

For concerns or feedback, please contact: info@getbackupcic.com

Privacy Policy

Effective Date: 07/06/2025
Last Updated: 10/06/2025

At Get Back Up CIC, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect any information you provide when you use our website or services.

1. Who We Are

Get Back Up CIC is a registered Community Interest Company based in Glasgow, UK. Our website address is: www.getbackupcic.com

2. What Information We Collect

We may collect the following personal data:

  • Name and contact information (e.g., email address, phone number)

  • Demographic information (postcode, preferences, interests)

  • Relevant information shared through forms or programme sign-ups

  • Technical data such as IP address, browser type, and site usage via cookies

3. How We Use Your Information

We collect this information to:

  • Respond to enquiries and provide services

  • Send occasional emails or updates (if you’ve opted in)

  • Improve our website and offerings

  • Maintain internal records for safeguarding and service evaluation

We do not sell, share, or rent your personal data to third parties.

4. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request corrections or deletions

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To make a data request, email us at: info@getbackupcic.com

5. Data Storage & Security

We take appropriate technical and organisational measures to protect your information. Data is only stored for as long as necessary for its intended purpose.

6. Cookies

Our website may use cookies to enhance user experience. You can choose to disable cookies in your browser settings.

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This privacy policy is intended as a general guide and may be updated over time. For legal advice or specific concerns about data protection, please contact a qualified solicitor or the Information Commissioner’s Office (ICO).

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